We take stringent measures to ensure that the items delivered to you are in perfect condition. However, there is a possibility that the item may be damaged during transit/wrong item delivered, in that case, it has to be reported within 4 hours of delivery. Don’t worry. you can write to us at info@tebiyan.online or call us at +97339699657 and we will take care of it.

Returns

Returns are accepted only,

If there is a mismatch in the Size/dimension with comparison to the ordered materials/products.
If Wrong materials/products/colors were sent from the ordered list of items
If tampered materials/products were received.
If Defective items/malfunctioning materials/products are received.

Returns are NOT accepted if,

Material / Product is used and tampered after received.
Product is not installed according to user manual and results in damage / malfunctioning.
Not notified within 24 hours on receipt of delivery to our WhatsApp no +97339699657

Refund/Cancellations

TEBIYAN reserves the exclusive right to refuse or cancel any transaction/order for a customer, if the product is listed at an incorrect price or are not available. In such events, if the payments have been processed by TEBIYAN, the amount will be refunded via the same mode of original payment and the user will be notified of the same with a reasonable mode of communication.

Need Help?

Feel free to contact TEBIYAN at this mail id – Info@tebiyan.net for any further queries on our refund policy.